About Us

Welcome to Impact Services, the award-winning choice for renewable energy solutions in Norwich for over 15 years. We excel in delivering high-quality workmanship and an unbeatable service, specialising in the supply and installation of cutting-edge renewable technologies at the most competitive prices.

  • Family-run business based in Norwich for over 15 years
  • Pay on completion with no deposit required
  • We never use subcontractors
  • Trustmark accredited and members of the RECC
  • EON-approved installer
  • Outstanding workmanship backed by 400+ 5-star reviews.

Our Team

Our team is comprised of qualified Installers, Heating Engineers, and Electricians. Our Surveyors and Office Support Staff are also extensively trained to address any queries regarding our product installations.

The happiness and wellbeing of our staff is at the heart of what we do, meaning we have the most robust and devoted team in the UK.

We pay above the living wage while keeping prices low which ensures that you receive the best possible service from installers who hold themselves to a high standard. We also strictly enforce a ‘100% PPE 100% of the Time’ policy to ensure the safety of our staff and customers during each installation.

solar panel installation with impact services vans

How does Impact Services operate?

1: We talk. Starting with an initial consultation, we answer any questions you may have (big or small!) and determine your energy needs. Contact us today to get started.

2: We survey. One of our surveyors will visit your home or business to take measurements. Our surveyors are not salespeople and will never pressure you into a decision.

3: We inform. After the survey, we email you a report containing a full breakdown of your installation. We pride ourselves on empowering customers to make an informed decision with zero sales pressure.

4: We install. We typically install within 3-6 weeks from order confirmation. We aim to complete most installations within one day where possible.

5: We explain. Our installation teams will take the time to explain the functionality and operation of your system. We never leave an installation until you are fully up and running.

6: We honour. We stand by our installations and guarantee our workmanship and products for your peace of mind.

Accreditations

We are proud of our extensive list of accreditations and policies.

As members of the Renewable Energy Consumer Code (RECC) and holding the Government-endorsed Trustmark accreditation, we are fully committed to delivering cutting-edge products and outstanding levels of customer service.

Full list of accreditations

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Areas We Cover

We provide services across East Anglia including:
Acle, Attleborough, Aylsham, Beccles, Bungay, Bury St Edmunds, Cromer, Debenham, Dereham, Diss, Downham Market, Eye, Fakenham, Great Yarmouth, Holt, Hunstanton, Ipswich, Kings Lynn, Lakenheath, Lowestoft, Mildenhall, Newmarket, North Walsham, Norwich, Sheringham, Southwold, Stowmarket, Swaffam, Thetford, Watton, Wells, Woodbridge, Wroxham, Wymondham.

Solar PV Case Study

The Light Aircraft Company

Solar PV Case Study

Goodies Farm Shop